Knowledgebase Questions

How do I choose a Hardwood Floor style that is right for my home?
Some things to consider when choosing a wood floor are: The style or the look of the wood floors widths of boards desired The type of wood The grade of the flooring. Also what may be affecting your decision is what the wood floors will be installed over and the type of subfloor in the room. For example: Plywood, Tile or Cement. Wood flooring 3/4" solid flooring (unfinished, or pre-finished) Engineered (unfinished, or pre-finished) Longstrip (pre-finished) Parquet (unfinished, or pre-finished)
Why Choose Hardwood Flooring?
Hardwood Flooring has a natural beauty that will give any room a renovated new look. You will never have to worry about staining your wood. Carpet cleaning companies are not cheap either! The one time price you pay on Hardwood is well worth the investment, plus, hardwood can last hundreds of years. Over time, the price paid for cleaning carpets can add up to thousands throughout the carpet's lifetime. Cleaning Hardwood is easy and you can do it yourself. Hardwood flooring can also benefit people with allergies. Dust mites thrive and dirt ad pollen build up in carpet even with constant vacuuming and washing. Dust mites thrive and dirt and pollen build up in the carpet even with constant vacuuming and washing. Dust and pollen can easily be wiped away from a wood surface. With the many species, and colors of hardwood flooring, it is easy to find one that will fit most any design option you may require. Hardwood Flooring is also the only type of floor covering that will add to the resale value of your home.
What are the types of Installation methods?
Nail Down – Typically used with the 3/4" solid products, however, there are adapters available for thinner flooring sizes as well. 1¼ - 2" nailing cleats are used with a wood flooring nailer and mallet to attach the flooring to the subfloor. Solid strip floors or plank floors can only be installed on wooden subfloors or sleepers on or above grade. Staple Down – 1" to 2" inch Staples are used versus nailing cleats to attach the wood flooring to the subfloor. A pneumatic gun is used to drive the staple into the wood flooring and subfloor. This procedure is easier than the nail down for do-it-yourself installations. Not all wood flooring manufacturers recommend the same staple gun. Please consult with your licensed dealer or contractor. Glue Down – The recommended mastic or adhesive is spread on with the proper sized trowel to adhere the wood flooring to the subfloor. It is not recommended to glue down 3/4" solid. Engineered wood floors can be glued, nailed or stapled; parquets can only be glued down. There are many types of adhesives on the market, please consult with your licensed dealer or contractor. Floating – With the floating installation method, the floor is not mechanically fastened to any part of the subfloor. There is a 1/8 inch thick pad that is placed between the wood flooring and the subfloor. A recommended wood glue is applied in the tongue and groove of each plank to hold the planks together. The padding protects against moisture, reduces noise transmission, softer under foot, and provides for some additional "R" value. Some engineered floors and all longstrip floors can be floated. This is a very fast, easy, and clean method of installation.
How do I care for my new wood floor?
Cleaning - Dry up any spills immediately (Standing moisture will penetrate into the wood causing irreversible discoloration and damage). Vacuum, dust mop, or sweep the floor to minimize abrasive dirt (Do not use vacuums with beater bars). Periodically clean floors with BONA X Hardwood floor cleaner and a dry sponge mop. ALWAYS WIPE DRY making sure no moisture is left on the floor. DO NOT use wax, polish, oil soap, abrasive cleaners, steel wool, scouring powders, or any appreciable amount of water.
How do I figure out how much hardwood to purchase?
Most hardwood flooring is sold by square footage. The square footage is the actual measurement of the area to be covered by flooring. A waste factor of 5% must be added to the amount of square footage of flooring needed to allow for cutting waste. The cutting waste also allows for some minor defects or flaws, if any, to be eliminated. Click on the Project Calculator.
Is Hardwood Flooring more expensive than carpeting?
Considering hardwood flooring as a purchase that will last for generations with proper maintenance is clearly a better value when compared to purchasing carpet. Once hardwood flooring is laid down it does not require expensive steam cleaning and may only need an inexpensive re-coating after a generation of use (depending on wear and tear). Comparing this to carpeting which needs expensive deep cleaning every few years and replacment after several years, hardwood is obviously the better value and much less expensive in the long term. A high quality wall-to-wall carpet will cost more than most hardwood flooring products.
On what surfaces can Hardwood Flooring be installed?
Hardwood flooring can be installed on any hard surface, including: ceramic, vinyl, marble, concrete, plywood, wooden sub-floors and old hardwood flooring. Different types of hardwood flooring may be needed for different surfaces. Please consult with a licensed dealer or contractor at your local hardwood flooring store before purchasing.
When do I know its time to re-coat or refinish my floor?
When your floor begins to look worn, this is a sign that it may need re-sanding or refinishing. A simple test to tell what you need to do is to pour a tablespoon or two of water onto your floor. If the water beads, your floor is simply a little dirty or tarnished from wear and tear. The solution in this case is just some cleaning or stain removal. If over a period of a few minutes the water slowly soaks into your floor, your floor is partially worn and will need re-coating or refinishing soon, but for the time being, just take a little extra care. If the water soaks right in, it is time to re-coat or re-sand and refinish your flooring.
Can I re-coat my floor instead of re-sanding?
If your floor has not been waxed or oiled, re-coating is a great option. It takes less time, is significantly less expensive than re-sanding and creates less of a mess. The new aluminum oxide finishes last for about a generation before any major re-coating or refinishing is required, unless the floors have been abused. If you re-coat your floors every few years, before the finish has worn through, you will prolong the life of the surface of your floor and reduce the need for re-sanding
Why does my floor have cracks in it?
It is common for cracks to appear in floors, especially with wider planks. This is due to shrinkage and expansion throughout the years. Small cracks are not harmful to the floor and most will only appear seasonally due to changes in moisture levels. To reduce or eliminate the chances of getting cracks in your floor, make an effort to maintain a humidity level between 45% and 55% throughout the year. Air conditioning or a de-humidifier in the humid summer months and a humidifier during drier seasons helps to keep the humidity level stable year round.
Why does my floor squeak?
Usually, squeaking is due to a poor quality sub-floor like those found in many older homes. The old 3/8" strip flooring reacts to changes in humidity by expanding and contracting, sometimes causing a cupping or crowning effect on the strips. When you walk on the floor the pieces might flatten out and cause a rubbing effect that gives a creaking sound. It is best to avoid using any solid 3/8" flooring, if possible.. Squeaking can also be avoided by maintaining a constant level of humidity throughout the year.
How do I control contraction and expansion of my floor?
To ensure that your floor stays in place and has a long life free of damage caused by extreme contraction and expansion, maintain the humidity in your house at a level between 45% and 55%. This is a simple and efficient step to increase the longevity of your floor.
What can cause damage to hardwood floors?
Excessive water can seep into the floor and cause the wood grain to raise and the wood to expand, crack, or splinter. Excess wear and tear or abuse caused by not protecting areas that lead onto the floor directly from outside can also damage hardwood floors. Keep shoes clean and use mats at entrances to wipe grit off your feet. Hard cleats should also not be worn in the house. High heals should be in good condition to be worn on hardwood floors. If the metal part of the heel is exposed it will cause damage to any floor. Oil-based cleaners - products such as Murphy´s Oil Soap, Pledge, Mop´n Glow, Endust and other waxes or polishes can harm the surface of your floor and make it difficult to re-coat it in the future. Ammonia cleaners may be too abrasive for hardwood floors and might dull the finish. Over exposure to sunlight - as with anything else, the sun and its UV rays over time will cause your floors to dull or discolor.
How long after installation can I walk on the hardwood floor?
If your flooring was nailed or stapled down you can walk on it immediately after installation. If your floor has been floated or glued down then you must let the floor cure for the time recommended by the glue manufacturer. Please consult with your licensed dealer or contractor.

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